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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Phillip Dolbert

September 27, 2023

5  out of  5 rating by Phillip Dolbert
"I am extremely happy with the service I received from Rick McLeans office and the professionals working there, they were easy to talk too and knowledgeable with every aspect of my insurance needs, highly recommend Rick McLeans office with all your insurance needs!"

Trenton Hatfield

September 27, 2023

5  out of  5 rating by Trenton Hatfield
"Rick and his office has been great in helping my wife and I sign up for different insurance after being married. Everyone I have spoken to has been kind and super helpful. 10/10 recommend them for their costumer service alone!"

Isabella Alvarez

September 27, 2023

5  out of  5 rating by Isabella Alvarez
"Rick and his office staff are so pleasant to do business with! Especially Robert! Robert helped me with all of my renter insurance questions and concerns right away. He made me feel like my needs were top priority! I highly recommend them for your insurance needs. So caring, kind and helpful!"

Nancy Hohnson

September 27, 2023

5  out of  5 rating by Nancy Hohnson
"I worked with Robert from Rick's office when I was switching my car and home owners insurance policies/companies. Robert was great. He was quick to respond and was really helpful with questions that I had about coverage and what was best for me. Additionally, I later reached out to him for help with my daughter's car insurance and while he couldn't help because she lives in Oregon, he connected us with an agent there who did help us. This has been a great experience."

Verna Coleman

September 27, 2023

5  out of  5 rating by Verna Coleman
"I personally did not have much contact with the company. My daughter took care of all the details for me. After jabbing lost my husband i left a lot of the paper work to my daughter. But I am grateful for a more reasonable policy then I had previously."

Sivakumar Sagala

September 27, 2023

5  out of  5 rating by Sivakumar Sagala
"I would definitely recommend Robert and his team. Very prompt responses and they assisted me in booking a rental, calling the other party insurance company and registering the incident, gave advice on the best auto body shop in the city and kept following to ensure that my incident was resolved quickly."

Ellen Tingley

September 25, 2023

5  out of  5 rating by Ellen Tingley
"A couple of weeks ago I received a message from my Apartment Building Office saying it appeared I did NOT have Renters Insurance. I knew I had paid my bill so found the copy of the receipt and check I had put in my file. Took it into the office and asked if that was all they needed. The girl said she thought it would be fine as it had my policy number on it and a copy of my check was enclosed. BUT...a few days later I received another message on my computer that this was not sufficient and if I did not get another form proving I had Renters Insurance I would be charged $50 a month for their coverage. SO...I called Rick's office and spoke with Ginny. She was so helpful and assured me she would take care of this. You see, the same thing happened a year ago and she came to my rescue then too. SO...Ginny sent them the information they thought they needed and also sent me an email assuring me I was covered. I called my Apartment office and asked if they NOW had the proof they needed. I cannot say enough about the care I get from the employees at Rick's office. Thank you all. Sincerely, Ellen Tingley"

kevin miner

August 18, 2023

5  out of  5 rating by kevin miner
"I would recommend Rick McLean and his staff for all of your insurance needs. I have been doing business with Rick for close to 30 years and he is a class act. The staff is always helpful and provides excellent customer service. I have all my insurance through Rick's office and never been disappointed."

grace wilmington

March 25, 2023

5  out of  5 rating by grace wilmington
"This office was so helpful! They exceeded my expectations and everyone was so friendly & personable. Teague was a delight!"

Caren Reich

March 6, 2023

5  out of  5 rating by Caren Reich
"Teague was very helpful in recommending a local tow facility for us to use when our son had an accident in town and we live 6 hours away."

Emmily Gonzalez

January 23, 2023

5  out of  5 rating by Emmily Gonzalez
"Quick and easy!"

Abhishek Malani

January 20, 2023

5  out of  5 rating by Abhishek Malani
"Great experience. Robert was really helpful with answering all the questions and go above and beyond to help me out."

Curt Maki

January 15, 2023

5  out of  5 rating by Curt Maki
"I have 2 State Farm agents. One providing service for my assets in Michigan and the other for my assets in Illinois. I have been with Rick the longest. He will go out of his way to help you. It's been 20+ years, but one day he saw my bicycle trailer with my sons in it tip over. He got the bike and trailer to my house while his wife helped me take my injured son to the hospital. Once my son was taken care of, he invited my three sons and I over to his house to grill out for dinner. If that isn't an example of outstanding service, I don't know what is. Taking time out of your day to help someone in need. That is what separates State Farm from other insurance companies - their agents. Call, click, or stop in - your choice. I have been with State Farm 40 years (since 1982) and currently have 11 insurance policies (autos, homes, boat, atvs, and snowmobiles) as well as a State Farm credit card managed through US Bank. I like the convenience of having all of my insurance policies managed in one place where I can easily see my coverages and premium amounts. I can even print my insurance cards from the website. The mobile app has great features too. Switching is not an option. Other companies offer low rates to begin with but they will increase after you become their customer. Stick with State Farm to build your experience and use them for all of your insurance needs to get the best rates and lowest premium. State Farm agents are top notch and the company shines above all others if you ever have an insurance claim. They pride themselves on being a "good neighbor" and Rick McLean is a great example. As a State Farm agent, he will help guide you to the best coverages for you and your family and meet with you regularly to ensure your needs are being met."

Rich Kroening

December 17, 2022

5  out of  5 rating by Rich Kroening
"Experience was all good! Bobby Genson came thru, was attentive and thorough thru out the process, and we got the desired results. Our vehicle was checked out and repaired to our satisfaction. Looks like new!!"

Laura Vlahovich

December 15, 2022

5  out of  5 rating by Laura Vlahovich
"This is the best State Farm office! Everyone is so nice and are always there to help you!"

Weston Emery

December 14, 2022

5  out of  5 rating by Weston Emery
"Great agency! Great rates and better staff"

Trevor Kowalczyk

December 14, 2022

5  out of  5 rating by Trevor Kowalczyk
"Bobby and Teague were two of the most respectful and helpful people I’ve dealt with!"

Sylvia Austin

December 14, 2022

5  out of  5 rating by Sylvia Austin
"They are the greatest."

Raquel Avalos-Euring

December 14, 2022

5  out of  5 rating by Raquel Avalos-Euring
"Bobby was so much help. He went above and beyond in making sure we got the coverage we need with our new baby and or stressors. He wasn’t just trying to get money out of us and was very genuine, which is hard to find when it comes to insurance. I would 100% work with him from here on out."

Monay’s World

December 14, 2022

5  out of  5 rating by Monay’s World
"On time very professional would definitely recommend."

destinee achille

December 14, 2022

5  out of  5 rating by destinee achille
"Had one of the best experiences I had in my life ❤️"

Natajuh Achille

December 14, 2022

5  out of  5 rating by Natajuh Achille
"Very excellent and professional service."

Philip Ford

December 14, 2022

5  out of  5 rating by Philip Ford
"Great customer service, made me feel very comfortable and would definitely do it again."

Lavarol Terry

December 14, 2022

5  out of  5 rating by Lavarol Terry
"Mr.Genson and Mr.Teague we’re extremely Helpful, very responsive will be speaking with these gentlemen soon."

Brian Steigerwald

December 13, 2022

5  out of  5 rating by Brian Steigerwald
"Rick McLean and his entire staff are wonderful to work with. Every question I have ever had is answered immediately. They do everything they can to ensure they offer the best options and I honestly feel that they are looking out for their customers best interests. I highly recommend Rick McLean's State Farm agency."