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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Amy Drane

Amy Drane

August 11, 2024

5  out of  5
rating by Amy Drane
"Rick and his team especially Beth, THE BEST EVER! Our family experienced a house fire and 2(two) total loss vehicle claims. Beth came out to our home while on fire, stayed with me and drove me on her own time to get 2 rental vehicles, and secured temporary housing. I cannot express how much my family is grateful to our SF agent Rick McLean and his team. Thank you SF and Rick McLean! We always refer the Rick McLean Team to anyone and everyone."
We responded:
"Amy—we are so thankful we were able to help you in your times of need. Beth, and everyone else in the office, consider it a privilege to serve you! RM"
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Wendy Gochenaur

July 29, 2024

5  out of  5
rating by Wendy Gochenaur
"I meant to do this review awhile back. Anyway, at the beginning of April I bought a new car and Rick’s office made it easy and pleasant to transfer my current car insurance over to my new one. His staff was easy to talk to and very helpful and knowledgeable. I have always had that experience with this office whenever I interact with them. I work in insurance myself and I can see they know their stuff!"
We responded:
"Thank you Wendy! We appreciate your kind remarks…thanks for taking the time to share your experience. RM"
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James Hall

May 31, 2024

5  out of  5
rating by James Hall
"My experience obtaining quotes and securing policies with Mr. Robert Genson at Agent Rick McLean State Farm could not have been smoother or easier. Mr. Genson is exceptional in his duties."
We responded:
"Thank you James! We appreciate your kind remarks about Robert. Glad we made it easy to do business with us! RM"
Profile photo of Weston Emery

Weston Emery

January 30, 2024

5  out of  5
rating by Weston Emery
"Never been let down by this team! Josh has always been quick to get back with me and been professional and friendly."
We responded:
"Thank you Weston! Appreciate your rating!RM"
Profile photo of Lin Hinds

Lin Hinds

January 7, 2024

5  out of  5
rating by Lin Hinds
"I am a long-time client of Rick McLean. He and his staff are always responsive and quickly find answers. He is the reason I stay with State Farm!"
We responded:
"Lin, you’re so thoughtful to take the time to share your experience with the agency. We appreciate you and I am so grateful to have you as a client for all of these years. Here’s to many more! RM"
Profile photo of Bryan Blair

Bryan Blair

January 3, 2024

5  out of  5
rating by Bryan Blair
"Outstanding customer service and follow up from Rick and his Staff. Rick has had my Insurance business for over 30 years. Thank you for all you do!!"
We responded:
"Bryan, we appreciate your business…more importantly, your friendship! RM"
Profile photo of Cam McLean

Cam McLean

December 19, 2023

5  out of  5
rating by Cam McLean
"Rick’s office provides excellent service - they are quick to help, and their response time is top notch. I especially appreciate the guidance that his team is able to offer insurance buyers, their attention to detail, and experience shows every step of the way!"
We responded:
"Thanks Cam! We love serving you, Natalie, and Moose!! RM"
Profile photo of Jeff Kuenneth

Jeff Kuenneth

December 19, 2023

5  out of  5
rating by Jeff Kuenneth
"For over 30 years, my wife and I have been seeing Rick for all our insurance needs. Rick and his entire staff have been outstanding in all our interactions. State Farm has also been outstanding to work with and we have found their pricing very competitive. I highly recommend Rick McLean for all your insurance needs."
We responded:
"We’re so thankful for your review, Jeff! Thanks for taking the time to share your experience. RM"
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Kathy Kennedy

December 18, 2023

5  out of  5
rating by Kathy Kennedy
"Very help. Did a great job of answering my questions."
We responded:
"Thank you Kathy! We appreciate you!RM"
Profile photo of Lana Cappitelli

Lana Cappitelli

December 15, 2023

5  out of  5
rating by Lana Cappitelli
"Jennifer has been very helpful with any questions we have had concerning insurance. She is very knowledgeable and easy to work with. Any claims we have had with either our automobiles or house have been taken care of in a timely matter. Teague was very helpful in setting up our drive safe and go app."
We responded:
"Thank you Lana. Both Jennifer and Teague are wonderful assets to my team. We appreciate your review!RM"
Profile photo of Kenneth McLean

Kenneth McLean

December 14, 2023

5  out of  5
rating by Kenneth McLean
"They are always responsive, fast and very efficient. They always seem to know what to do or what can be done. My experiences have always been positive."
We responded:
"Thanks Kenny....even if you are a relative! ha! We know you have a choice and we're glad you chose us!RM"
Profile photo of Leah Gordo

Leah Gordo

December 10, 2023

5  out of  5
rating by Leah Gordo
"I have been with Rick McLean for several years now and I always get great service, very timely. With great rates that fit my budget. I feel good about telling others to use Rick McLean for all insurance needs."
We responded:
"Leah, we are grateful for your endorsement of our agency. We’ll continue working hard to give you great service in a timely manner—thanks for the review!RM"
Profile photo of Christopher Stucky

Christopher Stucky

December 7, 2023

5  out of  5
rating by Christopher Stucky
"I’m always happy with my interactions with Rick and his team. Everyone in the office has always been friendly and helpful to me. They’re not pushy, they’re responsive whether I call, email, or stop by. If you are looking for an insurance agent I definitely recommend talking to Rick."
We responded:
"Chris this means a lot to us! Thank you for taking the time to share your experience with our agency. RM"
Profile photo of Chris Fryer

Chris Fryer

December 7, 2023

5  out of  5
rating by Chris Fryer
"The team is always patient, ready to answer our questions, and proactive in contacting us when it comes to what we need. Very thankful for their help!"
We responded:
"And we’re thankful for you, Chris! Thank you for taking the time to leave us such a kind review. RM"
Profile photo of Jack Gibson

Jack Gibson

December 6, 2023

5  out of  5
rating by Jack Gibson
"Thanksgiving a conversation came up about Insurance and Agents. After options were voiced. I thought about you Rick and your staff. I expressed my opinion about you all. I have never had a bad experience with you all. You and your team are awesome. Rick you have my Agent for many years and my children as well. Thank you and team for being awesome and great. Thank you Jack!"
We responded:
"Jack, your review means a lot to my team and me. Yes, we go way back, for which I’m grateful! It’s we who are thankful, Jack. Serving you and your family has been our blessing! Thanks again…RM"
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Peggy Shaffer

December 5, 2023

5  out of  5
rating by Peggy Shaffer
"Everyone is extremely helpful and cordial whenever I call into the office. Thank you for the exceptional customer service."
We responded:
"This is good to hear, Peggy. Thank you for sharing—we appreciate you! RM"
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J Blum

December 1, 2023

5  out of  5
rating by J Blum
"They've always been prompt and helpful so far 🙂"
We responded:
"Thank you John. Appreciate your review! RM"
Profile photo of Joe Calio

Joe Calio

November 25, 2023

5  out of  5
rating by Joe Calio
"Wow! Rick McLean's office is surely one of the best insurance teams out there! My family had a freak accident with our vehicle and I wasn't sure if my policy would cover it. From calling, to the very last step this team was great! They were so willing to help, even after many phone calls of double checking. More than that, they treated my family and I as people and not just as customers. Multiple times I would get calls checking in to make sure how things are going. We felt very cared for from Rick McLeans team! I very highly recommend anyone to have them as their insurance agent!!"
We responded:
"Joe…no one has a story quite like yours! So thankful to be apart of it in a small way! Blessings to you dear friend! RM"
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Red Hedd

November 22, 2023

5  out of  5
rating by Red Hedd
"I recently purchased a new automobile. I do this about every 15 to 20 years. Rick's staff has been most helpful in adding the new vehicle and then taking care of removing the vehicle it replaced, which happened a few days later. They're now moving the accident free discount from the replaced vehicle to the new, something I never would of thought of needing to do. It's nice talking to a local person who remembers me."
We responded:
"Thank you for sharing your experience. We treat people the way we’d like to be treated so we’re always looking for ways to save money! Glad we were able to do that for you! RM"
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Michelle Parker

November 22, 2023

4  out of  5
rating by Michelle Parker
"I want to thank Jennifer and all who assist me, wether it being quickly to help with my claim and to reset my password, lol you all are so greatly appreciated and I thank you so much, I feel very rest assured knowing I’m in the right hands in getting help, finding solutions with any insurance needs. Thank you!! Michelle Parker"
We responded:
"This is so encouraging Michelle. Jennifer is a great asset to my team. We’re honored to have you as a client! RM"
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Tammy Trease

November 21, 2023

5  out of  5
rating by Tammy Trease
"Great team!! They’re always willing to work with me no matter what situation occurred. They are fast, reliable and caring!! You can’t go wrong when you switch to the McLean team!!!👍"
We responded:
"Tammy, we appreciate your taking the time to share your experience. We do care about our clients…glad you’re one of them!RM"
Profile photo of Sam Rockel

Sam Rockel

November 21, 2023

5  out of  5
rating by Sam Rockel
"I recently worked with Beth from this office and she provided exceptional customer service. She answered my questions very promptly (even when she wasn’t working) and made sure my claim was handled in a timely manner. This is the second time I’ve worked with Beth, and cannot stress how great it was to work with her each time!"
We responded:
"Thanks Sam! Yes, Beth is a gem and we’re thankful she’s on our team serving clients like you!RM"
Profile photo of Connie Beard

Connie Beard

November 21, 2023

5  out of  5
rating by Connie Beard
"Always good with information and handling questions. Providing options on cost and coverage has been a good benefit. Rick McLean has been our insurance agent for over 30 years. Working with someone you can trust is hard to find. We trust Rick and his staff."
We responded:
"This means a lot to us, Connie. Wow—where has the time gone?! Thanks for allowing us the pleasure of serving you for over three decades!!RM"
Profile photo of Ruth MAVINGA

Ruth MAVINGA

November 21, 2023

5  out of  5
rating by Ruth MAVINGA
"I am working with Rick McLean team for 5 years now. This team is ready to assist you and fast. They are easy to join. Thanks for your service."
We responded:
"Thank you Ruth. Looking forward to many more years serving you!RM"
Profile photo of Tom & Jennifer Roth

Tom & Jennifer Roth

November 21, 2023

5  out of  5
rating by Tom & Jennifer Roth
"Insurance is important, but boring. Fortunately, Rick McLean’s team efficiently makes sure we understand what we need to know and they guide us to coverage that is best for us. In our 3+ decades with State Farm, we have had three claims - about $4K of deer damage and two accidents that totaled three cars and slightly injured a teenage daughter. Their care for us was outstanding. They handled everything quickly, thoroughly, and professionally. Rick and his team were always there for us when we needed them. They have earned our highest recommendation - Tom & Jennifer Roth, November 2023."
We responded:
"We’re so grateful for the Roths! Such dear clients and even sweeter friends-RM"